Philips believes strongly in protecting the privacy of
the personally identifiable information you share with us. We also believe it
is important to inform you about how we will use your personal data, and to
give you choices about how those data will be used. Therefore, we encourage you
to read this Privacy Policy carefully.
Scope of this Privacy Policy
In general, this Privacy Policy applies to all consumer
information collected or used by Koninklijke Philips Electronics N.V. or its
subsidiaries (Philips). This includes information from websites for commercial
use that are owned by Koninklijke Philips Electronics N.V. and offline
collections of personal data for commercial use owned by Philips. However, some
of our websites or data collections work with special kinds of data (for
example, medical data) which require a somewhat different privacy policy.
Whenever and wherever that is the case, Philips will make it clear that the
privacy policy concerned is different from this general Philips Privacy Policy.
Why should you share your personal data with Philips?
Sharing your personally identifiable information enables
us to offer you a number of benefits. It will make it easier and more
convenient for you to:
Register your purchase so you receive all the benefits to which your purchase
entitles you;
Request information specific to your interests;
Participate in online communities:
Receive personalized messages and special offers that are relevant to your
interests;
Save time by storing your preferences;
Buy Philips products online.
It will also allow us to conduct market research to help us develop better
products, to provide more responsive customer service, and to improve our
websites.
You may choose to share your information with us in a number of ways online,
such as completing an registration form to become a member of Club Philips,
ordering a product, entering a contest, registering a purchase, participating
in a promotion, or subscribing to a newsletter.
You can also share your personally identifiable information with us by
returning the reply card that comes with the product you purchased or by
communicating with one of our customer care representatives by e-mail,
telephone or in writing.
Sometimes Philips obtains your personal data from other parties outside
Philips. This includes the buying of a business of which you already are a
customer or the disclosure of your personal data by one of our partner
companies. If you do not want us to use your personal data which you have not
provided to us yourself, you can let us know by contacting us at the address
listed below.
Sharing information
We want to know you better so we can serve you better.
But the choice of whether you want this kind of services is up to you. You
should know that your personally identifiable information may be transferred
from your home country to other Philips companies around the world, who may
communicate with you about our products or special offers you may find useful.
If you do not want us to send you personalized offers or information, you can
let us Philips knows by checking the appropriate box on the registration form
or reply card. Philips will only share your data with third parties outside
Philips in the following circumstances:
Sometimes Philips sells you a product or offers you a service in a joint
marketing effort with other companies. Ins such cases, your personal data will
be shared with these companies. We will always let you know that such
relationship exists and who these companies are prior to your registration.
Note that theses companies often have their own privacy policies that apply to
the way they use your personal data. These privacy policies sometimes differ
from the Philips Privacy Policy.
Philips sometimes uses outside companies for handling your purchase or request
or for processing your data. Philips requires these companies to adequately
safeguard your personal data and not use your data for any other purpose not
authorized by Philips.
Philips sometimes sells a business to another company. Such transfer of
ownership could include the transfer of your personal data directly related to
that business to the buyer.
Philips will release personally identifiable information if compelled by law.
Philips will not sell or provide your personal data to other third parties
allowing them to use your personal data for their own purposes.
Philips will not share any personal financial information you provide (such as
credit card information) with other parties unless this is needed to handle
your order, process our invoice, or prevent or combat fraud.
From time to time, this Web Site may provide links to other websites. You
should carefully review the privacy policies on those sites; they may differ
from the Philips Privacy Policy.
“Cookies” and website logging
Some of our Web Sites will send a "cookie," a small text
file, to your computer. This allows us to recognize your computer the next time
you visit, without bothering you with another request to register. And, if you
use an online "shopping cart," cookies allow us to keep track of the products
you purchase. If you do not wish to receive cookies, please refer to the "Help"
file of your Internet Browser to learn how to either block all cookies or
receive a warning before a cookies is stored.
In addition, we sometimes use third-party advertising technology to serve ads
when you visit our website and sites upon which we advertise. This technology
uses information about your visits to this website and the sites upon which we
advertise (not including your name, address, or other personal information), to
serve our ads to you. In the course of serving our advertisements to you, a
unique third-party cookie may be placed or recognized on your browser. In
addition, we use Web beacons, provided by our ad serving partner, to help
manage our online advertising. These Web beacons enable our ad server to
recognize a browser's cookie when a browser visits this site and to learn which
banner ads bring users to our website. The information collected and used
through this technology is not personally identifiable.
If you visit our Web Sites to browse, read, or download information, we collect
and store some "visitor information" from you, such as the name of the domain
and host from which you access the Internet, the Internet Protocol (IP) address
of the computer you are using, the date and time you access our Web Site, and
the Internet address of the website from which you linked directly to our Web
Site. We use this information to measure the traffic on our Web Sites and to
help us make our Web Sites more useful. We delete this information after some
time.
Safeguarding the information you share with us
We recognize our responsibility to protect the
information you entrust to us. Philips uses a variety of secure techniques to
protect your information, including secure servers, firewalls, and encryption
of financial data.
Philips websites also may make chat rooms, forums, message boards and/or
newsgroups available to you. Please remember that any personally identifiable
information you provide in these areas is also available to other users, and
you should exercise caution before deciding to disclose it.
Your rights
Once you have provided us with your personally
identifiable information, you will have reasonable access to that information
so you can change or delete it. You may do this by accessing your online
profile, or by requesting a copy of your profile at the contact address listed
below.
Because Philips sells thousands of products in hundreds of countries, you may
have previously provided us with personally identifiable information through
reply cards, our call centers, or in some other manner. Your decision not to
register now will not affect the information you have already provided to
Philips. Of course, you will always have the option to unsubscribe to
any online contact from Philips or change your personal profile information.
Special information for parents
While Philips Web Sites are generally not targeted at
children under the age of thirteen, it is Philips policy to comply with the law
when it requires that a parent's or guardian's permission is secured before
knowingly collecting, using, or disclosing personal information from children
under the age of thirteen.
We strongly recommend that parents take an active role in supervising the
online activity of their children.